Search Support

 

 

Download Firmware

Download Scanner Firmware

Instructions:
-Select your scanner product from the dropdown list below.
-Click on the firmware version you wish to download and choose to save the .exe file to your machine.
-Make sure you scanner is powered on and select "Run" when prompted to install the firmware.
- Important: Always run Scanner Maintenance after upgrading scanner firmware.

 
   

 

 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
XD2490 MG52D
SD4410 MA52A, MA52D
SD4420 MB52A, MB42D
SD4430 MC52A, MC52D
SD4450 MD52A, MD52D
SD4490 ME52A, ME52D

 
Instructions:
- Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.
- Important: Always run Scanner Maintenance after upgrading scanner firmware.
 
Firmware release 3.0.4 - 008
(build 32836) (March 2010)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • Fixed internal communication problem that may cause scanner to lose connection with PC.
   
Firmware release 3.0.4 - 006
(build 32306) (January 2010)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • New: Gray scale scanning now pancromatic
  • 20357: Paper is no longer dropped, when trying to scan with bigger offset than paper length.
  • 20359: When lid is opened, the LEDs now indicate if LEDs and sensors are functioning correctly.
  • 20541: Erasing of parameter blocks now works correctly.
  • 20040: Fixed manual paper size problem: Max scan length in NI was only 5-6 m.
  • 20362: Fixed Error in scans after sleep.
  • 20360: Fixed paper dropping on first scan after cold boot.
  • 19981: Fixed problem when scanner doesn't end the current scan, causing scanner to freeze.
  • 19984: Firmware no longer reports unsupported paper handling functions to software.
  • 20396: Fixed image cropping problem: some images missing image data at the end of the scan.
  • 20365: Fixed paper dropping on first scan after wake up from sleep
   
Firmware release 3.0.3 - 002
(build 30476) (September 2009)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • Support for new scanners
  • Improved sensor behavior during original load


   
Firmware release 3.0.2 - 002
(build 25780) (January 2009)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • Fix: Improved firmware download functionality

   
Firmware release 3.0.2 - 001
(build 25204) (October 2008)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • Fix: Improved paper jam detection.
  • Fix: Reduced vertical color fringing
  • New: Scanner wake up time reduced.
  • New: Flashing LEDs when opening scanner lid to verify function.
  • Fix: Precision of original’s top position improved.

   
Firmware release 3.0.1- 006
(build 23969) (July 2008)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • Fix - offsets
  • Improvement - faster startup time
  • Fix - Error message in WIDEsystem

   
Firmware release 3.0.1- 005
(build 23109) (June 2008)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • First release for scanners SD44xx

   

 

 

 
   

 

 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
HD4230i KM67E
FLEX50i AC51A
   

 
Instructions:
- Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.
- Important: Always run Scanner Maintenance after upgrading scanner firmware.
 
Firmware release 1.2.1 - 005
(build 28074) (June 2009)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • Fix: Added support for new scanner storage size.
   
Firmware release 1.2.1 - 004
(build 24605) (October 2008)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • Fix: Precise number of pixels now reported when scanning in 1 bit…
  • Fix: Scanning now possible before first adjustment is complete (after power on) .
  • Fix: Erase Parameter Blocks function corrected.
  • Fix: Improvement in scan speed control.
   
Firmware release 1.2.1 - 003
(build 23039) (May 2008)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • Fix: First scanline
  • Fix: "Replace Lamp" position
  • Fix: tilt problem with full length scan
   
Firmware release 1.2.1 - 002
(build 22039) (April 2008)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • First release for scanners HD4230i, FLEX50i

   

 

 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
HD5450 KD67E
HD4250 KE67E
HD4230 KF67E
HD3650 KH67E
HD3630 KK67E
   

 
Instructions:
- Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.
- Important: Always run Scanner Maintenance after upgrading scanner firmware.
 
Firmware release 2.3.1- 010
(build 32617) (March 2010)


NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • Fixed internal communication problem that may cause scanner to lose connection with PC.
   
Firmware release 2.3.1- 009
(build 31732) (January 2010)


NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • 19471 Fix: Fixed issue with detecting end of the document on HD scanners
   
Firmware release 2.3.1- 008
(build 27510) (March 2009)


NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • - 19055 Fix: Stitching error for 4 camera scanners (HD42xx and HD54xx)
  • - 19072 Fix: Additional correction for stitching problem

   
Firmware release 2.3.1- 006
(build 27102) (February 2009)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • Fix: Stitching errors with thick originals.

   
Firmware release 2.3.1- 005
(build 24477) (October 2008)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • Fix: Precise number of pixels now reported when scanning in 1 bit…
  • Fix: Scanning now possible before first adjustment is complete (after power on) .
  • Fix: Erase Parameter Blocks function corrected.
  • Fix: Improvement in scan speed control.



   
Firmware release 2.3.1- 003
(build 23276) (May 2008)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • Fix - color calibration

   
Firmware release 2.3.1- 002
(build 22413) (April 2008)

NOTE: Be sure to use this firmware together with the latest WIDEsystem and Scanner Maintenance versions compatible with the scanner model.

Improvements in this release :

  • First release for scanners HD54xx, HD42xx, HD36xx

   

 

 

 

 

 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
PUMA G600 iJET KC67E
   

 
Instructions:
- Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.
- Important: Always run Scanner Maintenance after upgrading scanner firmware.
 
Firmware release 1.1.1-006
(build 17227) (July 2007)

Improvements in this release :

  • For PUMA G600 iJET only -
  • Fix:· Scaling on a HP4000 printer
  • Fix: Link Mon-Fri in iJET menu

   

   
   
   
 

 

 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
COPYmate G18 iJET AB51A
   

 
Instructions:
- Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.
- Important: Always run Scanner Maintenance after upgrading scanner firmware.
 
Firmware release 1.1.1-012
(build 22071) (April 2008)


   
Firmware release 1.1.1-005
(build 15814) (April 2007)

Improvements in this release :

  • Support for COPYmate G18 iJET and PUMA G600 iJET


   
   
 

 

 

 

 
 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
HD2530 KL67E
MAGNUM G600 GX67D
CHROMA G600 * GS67D
CRYSTAL G600 * GT67D
PREMIER G600 GW67D
COUGAR G600 GU67D
CHAMELEON G600 GV67D
HAWK-EYE G36 HC68A
TOUCAN G25 GY67D
COUGAR Sx 25 GQ67D
CHAMELEON Sx 25 GR67D
COUGAR 36 GB67D
CHAMELEON 36 GD67D
COUGAR 25 GA67D
CHAMELEON 25 GC67D
CHAMELEON PREMIER 36 GG67D
HAWK-EYE Cx 36 HA68A
HAWK-EYE Mx 36 HB68A
   
   

*NOTE: CHROMA HS 42 (GS67D) and CRYSTAL HS 42 (GT67D) - after upgrading to Firmware 67 or above, your scanner will be upgraded and renamed to CHROMA G600 or CRYSTAL G600. After this, all future support issues for the the CHROMA G600 and CRYSTAL G600 apply to your upgraded scanner.


Instructions
:
- Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.
- Important: Always run Scanner Maintenance after upgrading scanner firmware.
   
Firmware release 79
(build 1345) (June 2008)

Improvements in release 79 :

  • ATAC calibration support
  • FIX: Colors when scanning fluorescent highlighter pen marks on original.
  • FIX: Error "Amp Ram Error" after sleep mode.
   
Firmware release 75
(build 1325) (September 2007)


NOTE: This firmware should run with Scanner Maintenace 2.1.3 on some models. See list of models under Scanner Maintenace 2.1.3

Improvements in release 75 :

  • Improvement - stitching effectiveness.
  • Improvement - maintaining optimal speed.
   
Firmware release 74
(build 1319) (July 2007)

 

Improvements in release 74 :

  • Fix: Possible problems when scanning Highlighter Text Markers
  • Fix: Possible error occurrence "PMB-validation error"on G600 during scanner maintenance
   
   
 

 

 
 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
CHROMA HS 42 GS67D
CRYSTAL HS 42 GT67D

Instructions:
- Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.
- Important: Always run Scanner Maintenance after upgrading scanner firmware.
 

Firmware release 62
(build 1259) (april 2006)

 

 

IMPORTANT UPGRADE NOTICE:
The CHROMA HS 42 and CRYSTAL HS 42 should be upgraded to G600 models. Please download and apply current firmware for the CHROMA G600 and CRYSTAL G600 on the HS 42 scanners. See NOTE under firmware entry for current G600 firmware.

 

 


   
   
   
 

 

 

 

 
 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
PUMA HS 36 KA67E
   

Instructions:
- Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.
- Important: Always run Scanner Maintenance after upgrading scanner firmware.

Note: To load these firmware versions (for theTitan H36), the scanner must be connected to a PC through its USB interface.

   
Firmware release 1.0.4-005
(build 15272) (feb 2007)

NOTE: If you currently have a firmware with build number below 267, you need to load a step-up firmware before you download the final firmware, see below.

Improvements in this release :

  • Support for Epson Printers
  • New implementation for the Mutoh RJ901 printer
  • Software sharpen filter implemented in copy functionality
  • Fast Load Margins
  • firmware download correction
  • Scanlength correction
  • Bug Fixes


   
   
Step-Up Firmware for PUMA HS 36  
   
Step-up Firmware
(build 267) (Dec 2005)

NOTE: If you currently have a firmware with build number between 231 and 266, you need to load this step-up firmware before you download the final firmware. For firmware builds below 231, see below.
   
If you currently have a firmware with a build number below 231, you need to load these 2 step-up firmwares before you download the final firmware. Load step-up-firmware 231 two times and then step-up-firmware 232. After that you must proceed to load step-up-firmware 267 (above) before installing the final firmware release 1.0.1-001.
Step-up Firmware
(build 232) (March 2006)

Note: Before loading this step-up-firmware you must load step-up-firmware 231 (below).

   
Step-up Firmware
(build 231) (Dec 2005)

NB: Load this firmware two times!


   
   

 

 

 

 

 
 
 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
COPYmate 18 AA51A
   

Instructions:
- Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.
- Important: Always run Scanner Maintenance after upgrading scanner firmware.

Note: To load these firmware versions (for theDesigner 18), the scanner must be connected to a PC through its USB interface.

   
Firmware release 1.0.4-005
(build 15272) (feb 2007)

NOTE: If you currently have a firmware with build number below 267, you need to load a step-up firmware before you download the final firmware, see below.

 

Improvements in this release :

  • Support for Epson Printers
  • New implementation for the Mutoh RJ901 printer
  • Software sharpen filter implemented in copy functionality
  • Fast Load Margins
  • firmware download correction
  • Scanlength correction
  • Bug Fixes


   
   
Step-Up Firmware for COPYmate 18  
   
Step-up Firmware
(build 267) (Dec 2005)

NOTE: If you currently have a firmware with build number between 231 and 266, you need to load this step-up firmware before you download the final firmware. For firmware builds below 231, see below.

   
   
 

 

 

 

 

 

 
 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
MAGNUM XL 54 GH67D
CHROMA XL 42 GN67D
CRYSTAL XL42 GP67D
CHROMA Tx 40 GE67D
CRYSTAL Tx 40 GF67D
COUGAR Tx 36 GK67D
CHAMELEON Tx 36 GL67D
PREMIER Tx 36 GM67D

Instructions:
- Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.
- Important: Always run Scanner Maintenance after upgrading scanner firmware.
 
Firmware release 60
(build 1094) (Oct 2005)

Improvements in release 60

  • Support for improved AutoSize function

   
   
   
 

 

 

 

 

 

 
 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
HAWK-EYE Cx 36 HA68A
HAWK-EYE Mx 36 HB68A

Instructions:
- Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.
- Important: Always run Scanner Maintenance after upgrading scanner firmware.
 
Firmware release 61a
(build 1206) (Dec22 2005)

Improvements in release 61a

  • 9600 dpi support on BASE model
  • Improved graytone calibration
  • Possible start/stop problems fixed
  • Possible scanner hang-up fixed

   
   
 

 

 

 

 

 

 
 
 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
MAGNUM x050 FA67A
PANORAMA 225x FC67A
CHROMA x040 FB67A
CRYSTAL 40 FD67A
   

Instructions:
- Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.
- Important: Always run Scanner Maintenance after upgrading scanner firmware.
 

Firmware release 35
(build 0560)

NOTE:
This Firmware release needs WIDEimage 2.4 (or later) or JETimage 3.0 (or later) to run correctly.
NOTE:
This Firmware release needs Scanner Maintenance for scanner calibration.
NOTE:
This Firmware release needs WIDEsystem.

Improvements in release 35: Only Smart Card version related

  • update. No functional changes.

   
   
 

 

 

 

 

 

 
 
 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
ACS 4600 GA66D

Instructions:
- Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.
- Important: Always run Scanner Maintenance after upgrading scanner firmware.
 

Firmware release 63
(build 1240)



Improvements in release 63:
  • Wider Adaptive range with finer steps

Firmware release 51
(build 0812)

Improvements in release 51:
  • Hollerith reading improvements. 

   
   
 

 

 

 
 
 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
FSS x300  

Instructions:
- Click on the firmware version you wish to download and choose to save the file to your machine.
-Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.

 

Firmware release 0766

Improvements in release 0766:
  • - Windows XP support
   

   
   
 

 

 

 
 
 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
FSS x300 PLUS  

Instructions:
- Click on the firmware version you wish to download and choose to save the .zip file to your machine.
- Unpack the firmware zip file.
- view the READ-ME file for instructions on installing the firmware.

 

Firmware release 0653

Improvements in release 0653:

- Edge adjustment added
- Support for newest test programs
- Improved adaptive threshold

NB: There is a bug in this firmware version: A black vertical line is generated near the stitching area when scanning in B/W Threshold mode at 200 dpi and there are problems with stitching for Ultrafast Mode.
It is recommended to use the previous firmware version 0637 (below) in all cases where scanning in B/W Threshold mode at 200 dpi is a must.

   

Firmware release 0637

 
   

   
   
 

 

 
 
 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
FSS x300 COPY  

Instructions:
- Click on the firmware version you wish to download and choose to save the .zip file to your machine.
- Unpack the firmware zip file.
- view the READ-ME file for instructions on installing the firmware.

 

Firmware release 025630

Improvements in release 025630:

-- Fix of PortMode=Fast bug. Especially reported by Xerox 8830 users.
- Fix Scanner Setup's B.Offset bug. Output length was increased with value instead of decrease.
- New Plotter Support: Roland Hi-Fi Jet FJ-40/50 are now supported in parallel port mode PortMode=ECP.
- New Plotter Support: HP DJ-1050C / 1055CP are now supported in parallel port mode PortMode=ECP2.
- Extended Long Original Support for RTL output. By setting Header=Spc1, it is possible to plot longer than 1.5xMediaWidth, even with unspecified length (Size W-mode, and Length=auto). This is obtained by setting PaperSize to InkedArea in plotter via PJL.
- New specialized PortMode:ECP2. This mode is included to support HP DJ105x. It features a safer way of operation than the normal ECP, by not using internal DMA-transfer and ECP-FIFO in the CopyScanner.

   

   
   
 

 

 

 

 
 
 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
FSC x010  

Instructions:
- Click on the firmware version you wish to download and choose to save the file to your machine.
-Click on the firmware version you wish to download and choose to save the .exe file to your machine.
- Make sure you scanner is powered on and select "Run" when prompted to install the firmware.

 

Firmware release 0465

Improvements in release 0465:

- Windows XP support.

   

   
   
 

 

 

 

 

 
 
 
 
Download Scanner Firmware

This firmware applies for scanners:
   
Scanner Name Model ID
FSC x010 COPY  

Instructions:
- Click on the firmware version you wish to download and choose to save the .zip file to your machine.
- Unpack the firmware zip file.
- view the READ-ME file for instructions on installing the firmware.

 

Firmware release 045730

Improvements in release 045730:

- Fix of 'PortMode=Fast' bug. Especially reported by Xerox 8830 users.
- Fix Scanner Setup's B.Offset bug. Output length was increased with value instead of decrease.
- New Plotter Support: Roland Hi-Fi Jet FJ-40/50 are now supported in parallel port mode PortMode=ECP.
- New Plotter Support: HP DJ-1050C / 1055CP are now supported in parallel port mode PortMode=ECP2.
- Extended Long Original Support for RTL output. By setting Header=Spc1, it is possible to plot longer than 1.5xMediaWidth, even with unspecified length (Size W-mode, and Length=auto). This is obtained by setting PaperSize to InkedArea in plotter via PJL.
- New specialized PortMode:ECP2. This mode is included to support HP DJ105x. It features a safer way of operation than the normal ECP, by not using internal DMA-transfer and ECP-FIFO in the CopyScanner.

   

   
   
 
 
Restricted Support
 
Technical Restricted Support
 
General Resources
 
Download IT8 Files
 
FAQs & Knowledge Base
 
Glossary of Scanning Terms
 
Contact Support/ Service Provider
 
Expert Resources
 
Software Development Kit